Checking the hardware components of your VitalControl device

Check the hardware components of your VitalControl device, especially if you suspect a hardware defect.

If there is a malfunction on your device, you should first perform a hardware check to clarify whether any of the hardware components is defective.

Check the hardware of your device

Open the menu item Device in the main screen of your VitalControl device.
Invoke the submenu Service, select the menu item Check device drivers and confirm with OK.

The device now lists all hardware components of the device, together with their status. Ideally, all components listed should show a green dot on the far right; this signals a functioning component. If a red dot is shown for a component, this indicates that the corresponding component is defective. In this case, the device must be returned to the manufacturer for service.

VitalControl: Menu path Check of hardware components

NOTE

If the status of all components is shown as as intact (green dots) and there is still a malfunction of the device, it may be a software defect. In this case, contact your local dealer or the manufacturer’s service hotline.