Firmware update of your device

First, make sure that a newer firmware version is available for your device and, if needed, update the firmware of your device according to the following instructions.

Required accessory

To install the update on your device, you need a dual USB flash drive (2-in-1 USB stick) Type-C/USB 3.0 with a USB C connector and a USB A connector. Such a dual USB flash drive is delivered together with your device. You may also purchase such an USB flash drive from different vendors.

Preparation: download latest firmware

1. Insert your USB flash drive into the USB connector of your computer. Then create a new directory named ‘update’ in the root directory of your flash drive.

   

2. Download the firmware file (file name: firmware.vcu) and store it in the previously created directory update of your USB flash drive. The update file requires approx. 2.5 MB of storage space on the flash drive.

   

3. Create a data backup on your device.

   Info

   The data backup is a recommended precautionary measure. All existing animal and device data will be preserved when updating the firmware of the VitalControl device.

Perform firmware update

1. Open the menu item Device in the main screen of your VitalControl device.

2. Invoke the submenu Service, select the menu item Firmware update and confirm with OK. You are now asked to insert the USB flash drive you prepared already:

   

3. Insert the USB flash drive (C plug) into the connector at the bottom of the device and confirm with OK.

   

   The device performs the update automatically. During the update, the display informs you about the progress of the update. After the update is completed, the device restarts automatically and displays a success message after the restart:

   

   The new firmware is now installed on your device.